Accessibility

Access Information

Facilities and Access

Our aim at Park Theatre is to be a welcoming and inclusive venue for everyone.

There are two wheelchair spaces in Park200, each measuring 170cm wide and 110cm deep. There is one wheelchair position in Park90.

We have two accessible toilets, one on the ground floor and one on the first floor, both with baby changing facilities.

All of our front of house areas, with the exception of the mezzanine are accessible via the lift.

We provide a range of accessible performances each season. These include Captioned, BSL, Audio Described, Relaxed and Dementia Friendly Performances. Scripts and cast lists are available in large print on request.

There are headsets available for sound amplification in both Park200 and Park90. Please ask a member of front of house staff if you require a headset.

We are a dog-friendly building and assistance dogs are welcome in both Park200 and Park90. Please request an aisle seat when you book. We can look after your service dog during the performance if you let us know in advance by emailing boxoffice@parktheatre.co.uk

When booking in Park200 stalls please be aware that Rows A and B are one and two steps down and Row C is one step up from the entrance to the auditorium. Row B in the Circle is not suitable for those with mobility restrictions.

Booking access tickets

Park Theatre has an access membership scheme which is free to join. We do not require proof of eligibility.

If you have access requirements and would like to book online, you can create an account, or login to an existing account here: https://purchase.parktheatre.co.uk/MyAccount

Once logged in, select ‘Other Preferences’ from the menu across the top, then select the access requirement that best applies to you.

The access membership will then be applied to your account, and the concession will automatically apply at the final checkout stage.

If you would like to share further information about your access requirements, or need more information, you can contact us at boxoffice@parktheatre.co.uk or on 020 7870 6876. Alternatively, please use the ‘contact us’ symbol on the bottom left of the page to leave a message for the box office team.

You can also book access tickets over the phone on 020 7870 6876 (10am-6pm Mon-Fri, 12pm-6pm Sat), or in person (10am-8pm Mon-Sat).

Access pricing and seating

For regular Park200 shows, access tickets are £17.50 in any seat (£18.50 from Dec 2024). Access members are entitled to two tickets at the access rate if they wish to bring a companion.

For regular Park90 shows, access tickets are £9 (£9.50 from Dec 2024). Access members are entitled to two tickets at the access rate if they wish to bring a companion. As seats in Park90 are unreserved, please email boxoffice@parktheatre.co.uk in advance of the performance if you have any specific access requirements.

For additional programming, such as short runs, one-off events and fundraising performances, access customers are entitled to 50% off up to two tickets.

If you have indicated that you are a wheelchair user, wheelchair positions will be available to book online in Park200.

If you have indicated you are Deaf or hard of hearing, or that you require captions, specially reserved caption best view seats will be available to book online for captioned performances. They are marked with a CC symbol.

If you have indicated you are a British Sign Language user and you require a view of the interpreter, specially reserved best view seats will be available to book online for BSL performances. They are marked with a star symbol.

Accessible Performances at Park Theatre

Audio Described

These performances provide an audio description delivered live in-between dialogue which can be picked up through headsets for people who are visually impaired. A Touch Tour before the performance offers an opportunity to explore the set and costumes and to meet the cast. You can book your headset and a place on the touch tour when booking your tickets. Access pricing applies for those who are eligible.

Captioned

These performances have a caption unit onstage operated to simultaneously display anything spoken or sung onstage, as well as information on sound effects and music. Captioning can be useful when strong accents are used or for people who speak English as a second language, as well as for Deaf and hard of hearing audiences.

Please be aware that not all positions in Park200 are suitable for viewing captions. If you have indicated you are Deaf or hard of hearing, or that you require captions, specially reserved caption best view seats will be available to book online for captioned performances. They are marked with a CC symbol.

Relaxed Performances

These additional showings are designed for people with an Autism Spectrum Condition, Tourettes, Epilepsy or anxiety attacks, and anyone who would benefit from a more relaxed attitude to movement and noise in the auditorium. There will be adjustments to lighting and sound levels. A chill out zone will also be provided for anyone who wishes to take time out during the performance. You will be provided with a Visual Story, introducing you to the venue and the show, before you arrive.

Dementia Friendly Performances

These additional showings are designed for people living with dementia. There will be adjustments to lighting and sound levels, and a relaxed attitude to noise and moving around the auditorium during the play. A chill out zone will also be provided for anyone who wishes to take time out during the performance. You will be provided with a Visual Story, introducing you to the venue and the show, before you arrive.

Parents & Babies

These additional showings are for audiences who wish to bring babes in arms (under 1 year). With reduced audience numbers to provide additional room and a relaxed attitude to noise and moving around the auditorium. Baby changing and feeding facilities. Please email access@parktheatre.co.uk in advance if you would like to reserve a space for a buggy, as we cannot allow buggies in the auditorium.

BSL (British Sign Language)

This performance has a British Sign Language Interpreter onstage, interpreting anything spoken or sung.

Please be aware that not all positions in Park200 are suitable for having the best view of the interpreter. If you have indicated you are Deaf or hard of hearing, specially reserved best view seats will be available to book online for BSL interpreted performances. They are marked with a star symbol.