This Opportunity

You’ll have the opportunity to build your expertise across Spektrix, ticketing, sales and customer service, working with colleagues across Marketing, Development, Finance and Operations, as well as in-house and visiting companies and coproducers.

The role will help recruit, train and manage the casual Box Office supervisor team, coordinate staffing and rotas, oversee customer service and lead on group, schools, press, guest and access bookings. The postholder will ensure the team is confident and consistent in using Spektrix, while maintaining high standards of GDPR, PCI DSS and organisational policy compliance. This is a varied role where you’ll have the chance to make a tangible contribution to how audiences experience Park Theatre.

This is an exciting opportunity for someone who is looking to develop their career in theatre box office and ticketing systems, and to take ownership across a broad range of customer focussed activity. You’ll be supported by the wider team to grow your knowledge and confidence, with opportunities to take on greater responsibility and deputise when required. You’ll join a warm, collaborative and dynamic working environment where ideas are welcomed and your contribution is valued. The successful candidate will be proactive, highly organised and collaborative, with excellent attention to detail and a strong commitment to customer service, accessibility, inclusion and Park Theatre’s vision and mission.

How to Apply

Please submit a statement explaining, in no more than two sides of A4, what attracts you to the position and evidence of your ability to fulfil the role and meet the person specification. If you are submitting a job share application, please send us a joint letter and include how you would approach the shared role.

Please also submit a CV (or two CVs if applying as a job share) outlining your skills, experience and/ or training to date (no more than two sides of A4) and complete our Equal Opportunities Monitoring Form here: https://parktheatre.typeform.com/to/R39ER5Vb

If you’d like to submit your application in another format, please do not hesitate to do so.

Applications should be addressed to Dawn James, Sales & Marketing Director, and sent via e-mail to jobs@parktheatre.co.uk.

By submitting an application to us, you confirm the following:

• The information you provide is correct at the point of submission
• You give your consent for Park Theatre to hold and process your data and information
• You give your consent for Park Theatre keep your application details on file for up to two years

Closing date for applications: Monday 28 September at 12 noon

Disability Confident Committed Employer

We have committed to:

• Ensuring our recruitment process is inclusive and accessible
• Communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work