Frequently Asked Questions





Q. I’m a wheelchair user, where is the best place to sit/ book my seat?

If you need to visit in a wheelchair, please email [email protected] or call us on 020 7870 6876 to discuss your needs and to book your tickets. (Please note there is a 10% booking fee per ticket, capped at £2.50 per ticket, for telephone bookings)

Once we are aware that you will be visiting in a wheelchair, we can add an access membership to your account that will enable you to book wheelchair accessible seats in Park200 online.

Q: I have an Access Requirement, how can I let you know about my needs?

If you have any access requirements please email [email protected] or call us on 020 7870 6876 to discuss your needs and to book your tickets. (Please note there is a 10% booking fee per ticket, capped at £2.50 per ticket, for telephone bookings)

Once we know about your specific requirements, we can advise you on your booking and future visits. We can also add an access membership to your account for free, so you will be able to book seats that are locked for access users, these include Caption Best View seats and Wheelchair seats.

When Booking in Park200 Stalls Rows A, C and D please mind the step.  Row B in the Circle is not suitable for those with mobility restrictions.

Q: Do you have a lift? How easy is it to get into the theatre?

We have a lift that accesses all floors and seating is available in the Café Bar as soon as you enter the building.

Q: I was wondering whether you have disabled parking? I can only walk a very short distance and am not a wheelchair user.

There is some street parking in the area but it's residential so availability can be limited. Parking restrictions apply. You can be dropped off at the entrance of the theatre (right on the pavement); there are seats available as soon as you enter the building in the café bar. There is lift access you to all floors and the entrance to the auditoria is a short walk. Please ask our Front of House staff to assist you if necessary. Please contact 020 7870 6876 or email [email protected] if you’d like advice on your booking or your visit to the theatre. 

Q: Where’s the nearest step free access station?

The nearest stations with step free access are a bus ride away: Highbury & Islington, Tottenham Hale, Haringey Green Lanes. Please check Transport for London at for information.

Q: Are there discounts for carers?

For regular Park200 shows, access tickets are £16.50 concessionary rate in any seat. Access members are entitled to two tickets at the access rate if they wish to bring a companion.

For regular Park90 shows, access tickets are £9. Access members are entitled to two tickets at the access rate if they wish to bring a companion. As seats in Park90 are unreserved, please email [email protected] in advance of the performance if you have any specific access requirements.

For additional programming, such as short runs, fundraising performances and one-off events, access customers can book one seat at full price, and an additional companion ticket free of charge.

Please call 020 7870 6876 or email [email protected] to let us know about your needs. Once we know your needs we can make sure that you can book tickets for yourself and your companion independently, online.

Q: I’m hard of hearing do you have anything in place to assist me watching a show?

There is an infra-red hearing loop system in both Park200 and Park90. Please ask a member of front of house staff if you require a headset. We also have captioned performances available for certain shows each season. Please click here to see what's on. 

Q. Do you have Audio-Described performances?

We have a range of audio-described performances available each season. Please visit the what's on page.

Q. Do you have Relaxed Performances?

We have a range of relaxed performances available each season. Please visit the what's on page.

Q. Do you have Parents and Babies performances?

We have a range of parents and babies performances available each season. Please visit the what's on page. Babes in arms are not permitted outside of a parents & babies performance. 

Q. Where should I sit so there is space for my service animal?

We are a dog-friendly building and assistance dogs are welcome in both Park200 and Park90. Please request an aisle seat when you book. We can look after your service dog during the performance if you let us know in advance by emailing [email protected]

Q. Is the café bar suitable for pushchairs/ babies?

Yes, we are a family friendly building. We have a lift that accesses all floors and baby changing facilities in the accessible loos. There are also high chairs available from the café bar - please ask the bar staff.


Q: Where is your Box Office?

The box office is on the ground floor and opens 90 minutes before performances. 

Q: How do I contact Box Office?

If you have any box office enquiries please call us on Tel: 020 7870 6876 or email [email protected]  Please note there is a 10% booking fee per ticket, capped at £2.50 per ticket, for telephone bookings.

Q: When is the Box Office open?

Box Office operating Hours:
Tues/Weds/Friday -16:00 - 20:00 and Thurs/Sat -13:00 - 20:00 [Closed on Sundays plus Bank & Public Holidays]
Please bear in mind there may be a wait during peak times.

Phone opening hours:
10am - 6pm Monday to Saturday (not open Sundays or public bank holidays)

You can also book tickets from the ground floor cafe bar during opening hours: from 8am Mon - Fri, from 9am Sat and 11am Sun.

Q: How do I book tickets?

Tickets can be booked online by going to and clicking on the relevant show - this is the easiest way to book.  You can also book over the phone by calling 020 7870 6876 or in person. Please note there is a 10% booking fee, capped at £2.50 per ticket, for telephone bookings. 

Q: What is the cost of tickets?

Tickets range from £14.50 to £29.50. Full details of pricing and discounts can be found on the right hand side of each show page on our website or in our Season Brochure. We have some concessions and we operate a Pay What You Can Scheme -  please see below for details. Occasionally we have one-off events that differ from these prices. Please check specific event details. 

Q: What concessions do you offer (and what proof is required)?
Click here for concession information. NB: Concessions are not available in Park200 Band A Seats.

N Tuesdays 
Discounts available for our local N postcode residents (this does not include NW).
If you have not used this discount before, or provided proof of address in the last year, you will need to provide proof of current address (i.e. Utility Bill) in order to access these discounts. Once received we will update our records and the prices will become available to you on-line for a period of one year. [See Sending proof for Discounts]

The published concessions are available for those aged 65+.

Entertainment Unions
Discounts available for those in any of the following unions: Equity, BECTU, the Writers Guild, UK Theatre, ITC, Student or the Musicians Union. You will need to provide proof of membership (i.e. membership card or letter) in order to access these discounts. Once received we will update our records and the prices will become available to you on-line for a period of one year. [See Sending proof for Discounts]

Pay What You Can Scheme
Those on lower incomes can take advantage of PWYC on any matinee or any Wednesday of each production. Please ask for an application form (in person or via [email protected]) for the scheme and, once returned to us – if accepted – we will update our records and issue you with a membership card, making PWYC seats available to you for a period of one year. These will be bookable from one hour prior to the performance, in person only. One ticket per membership card. [See Sending proof for Discounts]

Subject to availability.

Sending proof for Discounts
You can pop in to Park Theatre with your proof of address or union membership or you can scan your proof and email to [email protected] Terms and conditions are available on our website or in person on request. All prices and concessions are subject to availability and can be withdrawn at any time.

Q:  I can’t find the N postcode discount when I book my ticket online.

From March 2014 onwards this Resident offer is applicable to all 'N' residential postcodes on Tuesdays only. When you go to book a show online if you click on ‘Book Tickets’ for a Tuesday date, once you’ve chosen your seat you’ll be taken to the list of concession options and you can choose ‘N Postcode Resident’ from that list. 

Q: Can I purchase tickets with cash?

Yes, you can come to any of the tills on either the ground or 1st floor café bar and buy tickets with cash.

Q: I don’t have an email account/internet access - how do I buy tickets?

You can phone the box office, or come to the theatre to any of the tills on either ground floor or 1st floor café bar and book tickets with cash or credit card.

Q: What credit/ debit cards do you accept?

All cards are accepted apart from American Express and Diners card.

Q: How will I get my tickets – by post/pick up on day?

If you booked online or provided an email address when booking with one of our sales assistants you’ll have received an email confirmation – this is your ticket. You can print this off or bring it with you on your smartphone or tablet. If you do not have email you can collect your ticket from one of the tills in either ground floor or 1st floor café bar when you arrive for the show. Please bring the credit/ debit card you booked with.

Ticket Collection
Please collect tickets 30 minutes before curtain up.

We aim to operate a paperless system so all tickets are e-mailed to you.

The e-mail can be displayed on a smart phone or a tablet in order to gain access to the auditorium – alternatively you can print the e-mail and bring it with you. If you require tickets to be printed at the venue a 50p charge per transaction will apply at the time of booking. 

Q: Do you do a season discount if booking lots of shows at once?

We don’t offer a season discount.

Q: Is there a discount for Group Bookings?

This varies from show to show, please contact the Box Office.

Q: Do you do a season discount if booking lots of shows at once?

Currently we don’t do a season discount, but this is something we’re looking into for the future. You can find out more about any special deals and discounts online.

Q: Why are your tickets priced as they are?

We have spent a long time researching our ticketing prices and our commitment is to make tickets for our shows affordable. If you look at other theatres of comparable size and type we are very competitive in our pricing. We also expect an Open Book Policy of all companies that hire the theatre so that actors and production staff are paid. We do offer concessions and discounted evenings. You can find concessions for each show when you go into ‘Buy Tickets’ page.

Q: Why do you have a telephone booking fee?

There is a telephone booking fee of 10% per ticket, capped at £2.50 per ticket, for telephone bookings. This is because having listened closely to our customers, we have undertaken some significant changes and developments to our booking processes. As such, we’re excited to be launching Spektrix as our new box office system, with improved online functionality, and a new telephone sales team through our association with Cambridge Live, which will not only vastly cut down call waiting times but also mean longer telephone box office hours. Whilst we appreciate it’s not ideal, we are introducing a telephone booking fee with Cambridge Live in order to cover the costs incurred for delivering this level of service, and hope that our patrons will understand the importance of this. We will continue with a policy of no booking fees for in person or online sales. We believe that these new systems – along with a number of organisational changes that will be taking place over the next twelve months – will help propel us forward to achieve our ambitions over the coming years.

Q: At what age do you have to buy a child a seat/ What is your Babes in Arms policy? 

Our licences specify that children of any age require their own seat and therefore a ticket. We offer a range of Parents and Babies performances, please click here to see what's on. Babes in arms are not permitted outside of a Parents & Babies performance. 

Q: Do you offer Gift Vouchers?

We currently accept Theatre Tokens via phone and in person (not online) and we do have our own vouchers which you can purchase as a gift here. Why not also consider buying someone a Park Keepers Membership. We also offer the opportunity to Name a Seat.

If you just want to buy them a ticket, you can purchase a ticket in your name and give a print out of the email confirmation to them. This is at the purchaser’s own risk.

Q: When do tickets go off sale for a show?

Tickets go off sale online an hour before the performance. If seats are left people can purchase tickets at one of the tills in the café bar.

Q: The show I want to see is sold out. Is there any way I can get a ticket?

We strongly advise customers to book tickets to shows they want to see in advance as it is not always possible for us to release extra seats. An increasing number of bookers are booking well in advance to ensure they don't miss the show! Why not consider becoming a Park Keeper, where one of the many benefits includes priority booking when the new season is announced. Please note we do not offer refunds, it may be possible to exchange tickets (subject to availability) with at least 24 hours notice prior to the performance and incur a £2 admin fee per ticket. 

When a show is sold out there are several options:

Advance waiting list

  • Ask to be added to the advance waiting list. Please note that the advance waiting list spaces are limited and you may not be able to be added to the advance waiting list if it is full.
  • There are no guarantees on tickets becoming available.
  • If you are added to the advance waiting list, box office will notify you by phone or email if a ticket becomes available for your chosen performance. Please make sure your customer account information is up to date so we can contact you.

Daily returns list from 5.30pm on the day

  • If the advance waiting list is full, your other option is to arrive at the venue at 5.30pm on the day of the performance and ask to be added to the daily returns list.
  • The daily returns list is a paper list kept at box office of customers currently in the building waiting to see if there are any returns for that afternoon or evening performance only.
  • Once you have added your name to the daily returns list, you may wait in our friendly cafe bar until a member of staff contacts you, if a ticket is returned. 
  • There are no guarantees of returns being available on the day.



Q: I can’t remember my password for purchasing tickets online?

Please contact the Box Office on 020 7870 6876 who will verify your patron number and re-issue a password to you:[email protected]

Q: I’ve lost my ticket / email confirmation?

Don’t worry. When you come to the show you can ask one of the bar or box office staff to print your ticket for you. Please bring the credit/ debit card that you bought the ticket with. 

Q: I / someone in my party can’t make the show I booked tickets for. Can I get a refund/ leave the ticket for someone else to purchase then you re-imburse me? 

Q: I booked the wrong show/ night please can I have a refund?

Q: Can I return/ exchange my ticket?

We don’t do refunds as stated in our Terms and Conditions. If tickets are returned to us, and we are able to accept those returns on sold out performances only, the tickets will be returned for immediate sale and will be bookable on-line.

Q: I’m trying to book a ticket but it says I can’t because it’ll leave one seat on the end of the row?

Our box office system doesn't like leaving single seats at the end of the row. Move further in and it will work fine.



Q: I’m interested in donating/ I’m interested in corporate sponsorship can you tell me more?

Fantastic, thank you so much. You can find out about the various ways to support the theatre on our website here. You can also call or email Dorcas Morgan our Development Director who will be delighted to hear from you.

Q: I’m a Stage / Show Keeper and would like to book my place at the Festive Supper / a Keep A Secret event / a Press Night Party?

Please email [email protected] and a member of the development team will be in touch regarding the invitation. 

Q: Can I still ‘Name a Seat’?

We would be delighted to hear from you if you want to name a seat for yourself or someone else. We have two levels of seat that can be named at either £600 or £850. Please visit to find out more.



Q: I’d like more information on the education / classes you are offering?

Q: I’d like to book a class.

Please email [email protected] stating which class you are interested in. Alternatively, call the box office on 020 7870 6876.

Q: What are your term dates ?

Please click HERE to be directed to the page.

Q: I’m interested in work experience/internships – what do I need to do?

Thanks so much for your interest in doing work experience at Park Theatre. It's great to hear from enthusiastic, young people who are keen to get involved with us.

Please contact us on [email protected] with some details about yourself and the dates that your work experience placement has to be and she will check our schedule for availability and get back to you as soon as possible. In the meantime, do sign up to our mailing list if you haven't already (via the website), this way you will hear all our news. You can also follow us on FacebookTwitter and Instagram

Q: I would like to make a Schools Booking. How do I do this?

Please contact [email protected] with your enquiry, stating the production, preferred date and expected number of students. We will get back to you as soon as possible.

Q: Can I book workshop for my school?

We can offer show-related (and other) workshops so please contact [email protected] with your request and we will send you details.



Q: I’m interested in hiring the Morris Space for a private event / party.

We don’t host parties in the Morris Space as the space needs to be availble for rehearsal, community and theatre related hires. However, our Café Bar can, from time to time, host parties. Please email [email protected]  with as much detail as possible about the type of event, dates, times, expected number of guests, food and drink requirements etc. Then we will respond with availability and a quote as soon as possible. Please call theatre administration on: 020 3697 4190

Q: I’m interested in hiring the café bar for a private event / party.

Please email café[email protected] with as much detail as possible about the type of event, dates, times, expected number of guests, food and drink requirements etc. Please call theatre administration on: 020 3697 4190

Q: I’d like to hire one of the spaces for a show/ event. Please can I come and have a look at the space?

A: Of course, but please note viewings of the theatre spaces MUST be booked in advance. If you have specifically technical questions this will also have to be at a time when the Technical Manager is available. Please contact [email protected] with your details. Please call theatre administration on: 020 3697 4190



Q: When are your shows on?

Evening performances run Tuesday-Saturday. (Park200 usually starts 7.30pm and Park90 at 7.45pm. Matinees are on Thursdays and Saturdays (Park200 usually at 3pm and Park90 at 3.15pm). Please always check the shows on the website as occasionally start times do vary. There are sometimes one-off performances on Sunday and Monday evenings. Please check the website for details.

Q: How long is the show?

Please see the individual show page on the website for approximate running times.  If it’s not stated here please call the box office. When we have a new show about to start we may not know the running time until the day of the performance.

Q: How do I find out about the next season?

Future seasons will be announced via our newsletter and social media. The best thing to do is sign up to our mailing list (on the website), and follow us on Facebook and twitter to be the first to hear all our news.  

Q: Is xxx show going on tour? Where can I find out about the tour?

If a show is going on tour it will be announced on the show page and our social media.



Q: What is the address of the theatre?

Park Theatre, Clifton Terrace, London, N4 3JP.

Q: How do I find the theatre?

From Finsbury Park tube station (Victoria & Piccadilly Lines and National Rail) take the Station Place exit, turn left under the bridge on Stroud Green Road, second left onto Morris Place. Park Theatre is located at the end of Morris Place.

You can also travel to Finsbury Park by buses W3, W7 and 210 which stop 50m away from the theatre.

Q: Please can you tell me the opening hours for the Cafe/Bar?

The cafe bar is currently operating during the following hours:

From 1pm on matinee days, and 5pm on evening show days.

See more here.

Q: Is there parking?

The theatre doesn’t have its own car park. There is some street parking in the area but as it's very residential, availability can be limited. See details here.  

We're practically next door to Finsbury Park tube station, by the Wells Terrace exit. So if you are able to take public transport, that's advisable. Just exit to Wells Terrace and walk straight up the road, Park is on your left a 1 minute walk away. 

Q: Do you have disabled parking available?

As above. If you are a blue badge holder? If so, you can park there for free. Our local council info on disabled parking is here.

Q: Can you please tell me if your shows are indoors or out?

All shows take place inside. We have two performance spaces, Park200 and Park90. For more information about the spaces see here.

Q: Do you have lost property?

If you think you’ve lost something whilst still at the theatre please let the Front of House Staff know and they will assist you. If you’ve left the theatre please contact the Box Office with your contact details and details of what has been lost and they can check if anything has been handed in/ make a note for reference and get back to you if it’s found.

Q Do you have a cloakroom?

No. Please try not to bring large, bulky, valuable items to the theatre. There is space underneath seats in the auditoria for a medium sized rucksack/ large bag.

Q: I’d like a tour. How do arrange I do this?

Please email our front of house manager on [email protected] if you’re interested and we’ll let you know the dates and times.  There is a suggested donation of £3 per person.



Q: What food does the café bar offer?

The Café Bar serves light food at the café - focaccia, freshly-made sandwiches, pastries, soups (all fresh daily) and a selection of nibbles. Drinks: There is a wide range of teas, coffees, soft drinks and alcoholic beverages. View the menu here.

Q: Where nearby can I go for dinner before/after the show?

You can Google “Restaurants near Stroud Green Road, N4”

Some of our favourites are:

Fine Dining:

Season Kitchen: Modern British Fine Dining. Address: 53 Stroud Green Road, London, N4 3EF.  Tel: 0207 263 5500 (5 mins walk from the theatre)
Osteria Tufo: Fine Italian Dining. Address: 67 Fonthill Road, London N4 3HZ. Tel: 020 7272 2911 (3 mins walk from the theatre)

Casual Dining:


Dotori: Korean/ Japanese. Address: 3 Stroud Green Rd, London, N4 2DQ. Tel: 020 7263 3562 [Three minute walk away]
My Cottage Cafe: Lebanese. Next door to Park Theatre. Address: 10 Clifton Terrace, N4 3JP. Tel: 020 7272 6343
Pasta Remoli. Three doors down from Park Theatre. 
Pizzeria Papagone: Italian pasta and stone baked pizzas. Address: 131 Stroud Green Road, N4 3PX. Tel: 020 7263 2114 [Six minute walk away]
Cats – Café Des Artistes: Thai. 79 Stroud Green Road, London N4 3EG. Tel: 020 7281 5557 [Five minute walk away]
Petek: Turkish. Address:  94-96 Stroud Green Road, London, N4 3EN. Tel: 020 7619 3933 [Five minute walk away]
La Porchetta Pizzeria: Italian.147 Stroud Green Rd 0207 281 2892 [Six minute walk away]
Front Room Cafe: {stops serving food at 5pm} 158 Tollington Park Road, London, N4 3AD. Tel: 020 7263 890 ([Five minute walk away]
La Fabrica: Spanish tapas. Address: 45 Stroud Green Rd, Finsbury Park, London N4 3ES. Tel: 020 7272 0020.
Walnut: Fresh salads and mediterranean food. Address: 6851 Morris Pl, London N4 2AL. Tel: 020 7263 5289.