Booking online

Tickets can be booked online at any time. Click here to see what’s on.

Booking via telephone

020 7870 6876

Park Theatre’s telephone box office opening hours are:
Mon-Fri 10.00 – 18.00
Sat 12.00 – 18.00
Sun Closed

A telephone booking fee of £3 per transaction applies. Please bear in mind there may be a wait during peak times.

The telephone booking line will be closed 24 – 27 Dec, and 30 Dec – 1 Jan. The box office team will still be contactable via email at boxoffice@parktheatre.co.uk.

Booking in person

The in-person theatre Box Office opening hours are:

Mon-Fri 10.00 – 20.00
Sat 12.00 – 20.00
Sun Closed

Christmas opening hours

The Christmas Box Office opening hours are:

Mon 23 Dec 10.00 – 20.00
Tue 24 Dec 12.00 – 16.00
Wed 25 Dec Closed
Thu 26 Dec 12.00 – 20.00
Fri 27 Dec 16.00 – 20.00
Sat 28 Dec 12.00 – 20.00
Sun 29 Dec 12.00 – 20.00
Mon 30 Dec 16.00 – 20.00
Tue 31 Dec 12.00 – 16.00
Wed 1 Jan Closed
Thur 2 Jan 10.00 – 20.00

The telephone booking line will be closed 24 – 27 Dec, and 30 Dec – 1 Jan. The box office team will still be contactable via email at boxoffice@parktheatre.co.uk.

Concessions

Concessions are available on most Park Theatre performances in Park90 and in Park200 on Band B and C seats to those aged 65+, patrons with access needs, members of entertainment unions (please see a list of accepted unions below), local residents with a North London ‘N’ postcode on Tuesdays (see below) and via our Pay What You Can Scheme (see below).

NB: Concessions are not available in Park200 Band A Seats. Proof of eligibility may be required and terms and conditions apply. Please check the indivdual show pages for details of concessions.

Access

For information about Access Membership and pricing, see our Accessibility page here.

N Tuesdays – Local Resident Discount

Discounts available for our local N postcode residents on Tuesday performances (this does not include NW).

If you have not used this discount before, or provided proof of address in the last year, you will need to provide proof of current address (eg a utility bill) in order to access these discounts. Please send proof of address to boxoffice@parktheatre.co.uk. Once received we will update our records and the prices will become available to you online for a period of one year.

Subject to availability.

65+?

There is a 65+ concession available for Park200 shows only on Monday evenings and Thursday matinees. Applies to bands B and C.

Under 16?

Child tickets are available to those aged under 16 on productions suitable for families or young people. Please see the individual show pages, to see if this offer applies for your chosen production.

Aged 16-26? Join Park Up

Our free Park Up membership scheme offers young people between the ages of 16 and 26 £10 tickets to all Park90 and Park200 productions, and a 10% discount on food and drink at Park Pizza.

Find out more and become a Park Up member here.

Entertainment Unions

Our regular concessions are available for those in any of the following unions:

Equity, BECTU, The Writers Guild, UK Theatre, ITC and The Musicians Union.

You will need to provide proof of membership (eg. a membership card or letter) in order to access these concessions. Please send proof to boxoffice@parktheatre.co.uk. Once received we will update our records and the prices will become available to you on-line for a period of one year.

Concessionary tickets are available for most productions on performances Mon – Thu and the rate of discount may vary. In Park200, these tickets are only available in bands B and C. This concession is not available on our Whodunnit [Unrehearsed] fundraising productions.

Pay What You Can

Those who are unemployed or on lower incomes can take advantage of PWYC on any Thursday matinee or any Wednesday evening of each production, subject to availability.

These are bookable at the Box Office from one hour prior to the performance, in person only. We ask that you provide proof that you receive Job Seeker’s Allowance or Universal Credit. Please note that if the performance is heavily booked or sold out, PWYC tickets may not be available

The show I want to see is sold out, can I get a ticket?

We strongly advise customers to book tickets to shows they want to see in advance as it is not always possible for us to release extra seats.

An increasing number of bookers are booking well in advance to ensure they don’t miss the show! Why not consider becoming a Park Keeper, where one of the many benefits includes priority booking when the new season is announced.

Please note we do not offer refunds. It may be possible to exchange tickets (subject to availability) with at least 24 hours notice prior to the performance and a £2 admin fee per ticket.

When a show is sold out there may be the occasional cancellation which will be returned for general sale on an ad hoc basis. There is also a daily returns list:

  • You can arrive at the venue two hours before showtime on the day of the performance and join our returns list. We are not able to accommodate anyone waiting for returns ahead of this time.
  • Depending on space available, this will either be a paper list kept at box office of or a physical queue, which will try and make as comfortable as possible.
  • If tickets are returned you may purchase them at full price only – no concessions are available on returned tickets. Each person can purchase a maximum of two tickets.
  • There is never any guarantee that returns will be available either on the day or in advance.

Returning tickets for resale:

If you can no longer use a ticket and the performance is sold out, you may return it and we can attempt to resell it on your behalf. We cannot accept returns if a performance is not sold out.

  • In advance of the performance, email boxoffice@parktheatre.co.uk and give us your name, order number and which seats you are returning. We can only accept returns with the explicit permission of the person whose name is on the booking, and we do not accept returns by phone, only email. We will then make the seats available for general sale. If they are purchased, we will notify you by email and you will be refunded the cost of the ticket, minus any fees or commissions. The refund can only be given via the original payment method.
  • From two hours before the performance, you can come to the box office and let us know that you want to return a ticket for resale. We will hold it for anyone waiting in the theatre, and refund you via the original payment method if the ticket is resold, minus any fees or commissions. We will email you if successful and if you don’t hear from us then we were not able to resell the ticket.
  • There is never any guarantee that a ticket will resell, either in advance or on the day of the performance.
  • Once a ticket is returned, the decision is considered final: we cannot reverse a resale and return the ticket to you once it has been resold.
  • We are unable to accept tickets purchased via third party agents for resale.

Ticket Delivery

E-tickets

E-tickets will be emailed to you in advance of the event. If you have not received your e-tickets, please check your junk email folder and add Park Theatre to your safe senders list. Search for ‘bookings@parktheatre.co.uk’ on your mail app. Your e-ticket will have a QR code which will be scanned at the door. There is no need to queue at box office.

Care of box office

You may elect to collect your tickets at the box office for a fee of £1 (waived for Access members).

Exchanges

We do not offer any refunds, except in the case of cancelled performances or if we are able to resell your ticket (see above). Exchanges may be available at least 24 hours prior to the performance and would incur a £2.00 administration fee per ticket.

Latecomers

Please note that on many performances for reasons of audience enjoyment and health and safety we cannot admit latecomers. Please always aim to arrive 30 minutes prior to curtain up and enjoy our Café Bar. We are unable to offer exchanges or refunds on tickets for latecomers.

Ticket Touting

Ticket touting is not permitted and tickets bought via unauthorised agents will be voided. We strongly advise customers to only purchase tickets via authorised channels.

Sending proof for Discounts

You can pop in to Park Theatre with your proof of address or union membership or you can scan your proof and email to boxoffice@parktheatre.co.uk Terms and conditions are available on our website or in person on request. All prices and concessions are subject to availability and can be withdrawn at any time.